Protect your pride and joy against unexpected repair bills with our superior range of extended warranties. From the UK’s best used car warranty provider ” Warranty Solutions Group” – their Platinum plan – which covers around 6,000 parts including many normally excluded by other warranty companies, to our listed component Silver plan designed for the older or higher mileage model, we’ve got the perfect warranty for you.
WHAT’S COVERED?
- Coverage for thousands of parts and faults
- Fast claims service and 7-10 days payments
- Unlimited claims up to vehicle’s market value
- Car hire contribution & 30 days EU cover
- Basic breakdown cover for the same term
What does my WSG car warranty cover (and not cover)?
With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.
Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind. Explore the different plan types above to find out more.
What happens if my car exceeds the age and mileage parameters?
The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder.
The exception is where you have our Platinum warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.
How do I make a claim?
Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.
The full claims process can be found here.
Note: We won’t be able to pay for any repairs that are carried out without our authorisation.
WHAT ARE THE SERVICING REQUIREMENTS?
It is a condition of this warranty that your vehicle is serviced in accordance with the vehicle manufacturer’s guidelines. Throughout the warranty period a VAT-registered garage must carry out all servicing. Services must be carried out within 500 miles / 4 weeks of the intervals specified by the vehicle manufacturer, whichever comes first.
Do I need to use one of your garages?
In most cases, you’ll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.
If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.
Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.
IS RECOVERY INCLUDED?
No – Autotrust Warranty does not include recovery. This can be added for an additional fee.
WILL I HAVE TO PAY FOR A COVERED REPAIR?
Autotrust Warranty will pay for all covered repairs up to the maximum claim limit as outlined in the Policy Document (Maximum Claim Limit).
WHAT IF I’VE MODIFIED MY CAR?
Unfortunately, we can’t cover cars that are modified from their original manufacturer specification.
